Julie began her career opening restaurants for a brilliant, gold-standard restaurateur. The intense ramp-up conditions, combined with her mentor’s non-negotiable standards, provided her first “Special Ops”work experience.
With many successful restaurant openings under her belt, Julie decided to leave the restaurant business to pursue a broader understanding of the factors that led to business success. She landed a position as a Regional Consultant for Development Dimensions International (DDI), one of the world’s largest performance consulting firms. After two years with DDI, and exposure to a wide array of Fortune 500 companies representing dozens of industries, she was ready to move on once again. Julie’s enterprising spirit and passion for creating “a better mousetrap” convinced her that there was a way she could deliver more nimble, customized solutions that would create better outcomes for her clients. Though just four years out of college, Julie plunged into her solo adventure.
In 1995, Julie took her solo journey to the next level, launching Creative Partnerships, where she set the standard for using collaboration to deliver optimal outcomes. Julie joined forces with a diverse range of clients, from sole proprietors to Fortune 100 businesses. A sampling of clients she has worked with include GE Capital, Ford Motor Company, Xerox, American Axle, BCBSM, Wayne State University, Macy’s/Bullocks, AMA, AlixPartners, Plante Moran and International Paper.
For 30 years, Julie continued to hone her talent for overcoming leadership, operations, and performance barriers to achieve the best possible outcomes. She worked with many thousands of people around the world and participated in numerous business and department start-ups, including 17 restaurant openings. Along the way, she developed countless best practices, innovative blended learning solutions, and high-impact performance improvement tools. Her vast portfolio continues to help her clients stabilize their workforce and achieve higher levels of overall performance. Her project outcomes include measurable improvements in customer experience, employee satisfaction, productivity, quality, engagement, teamwork, and leadership performance. Julie has a BS in Human Resource Development from Oakland University (Rochester, MI). She is master-trained in five DDI programs and certified in numerous performance tools and technologies, including: Learning Paths™ Methodology, Paper Planes, Inc. Simulation, DiSC Behavior Styles, Denison Culture Model, and Adapting Traditional Classroom Design for Virtual Instruction. Julie has collaborated with internationally known experts, such as Dr. Daniel Denison, Dr. Barry Oshry and Dr. Dennis Jaffee, in the areas of self-leadership, service excellence, and systems thinking.
- Reducing time to proficiency
- Developing mastery
- Developing critical conversational skills
- Overcoming barriers to peak performance
- Maximizing learning retention
- Improving the customer experience
- Improving the onboarding experience
- Solving complicated or complex problems